Information technology news for the UC Berkeley community.
IST’s Identity and Access Management team is launching CalAccess, a campuswide access request system. Designed to replace the EDW Access Request (EDWAR) and, over time, the Systems Access Request Application (SARA), as well as many email and paper-based access request and approvals systems across campus, CalAccess will increase efficiencies for departments. February 11, 2014.
Google has notified UC Berkeley email administrators that a recent global Google issue may have affected messages in approximately 3,500 bMail accounts. This caused some actions you took, e.g., deleting a message, marking it as spam, or moving it to a folder to be inadvertently applied to a different message. The bConnected team has received a list of affected users from Google and is contacting them directly. January 29, 2014.
After months of thorough testing, the IST Storage team purchased Pure Storage Flash Array 420 to increase performance and capacity while decreasing its carbon footprint in comparison to traditional spinning disk arrays. A flash array is a solid state storage disk system containing multiple flash memory drives instead of spinning hard disk drives. It is capable of performance between 30 and 50 times better than a similarly sized spinning disk array. January 22, 2014.
After a successful pilot program, the Blue Jeans videoconferencing service is now available to all UC Berkeley faculty, staff, and students. To access the new tool visit https://ucberkeley.bluejeans.com and create an account using your @berkeley.edu e-mail address. More information about service features, training, and support is at http://ist.berkeley.edu/videoconferencing/bluejeans. January 17, 2014.
As part of a larger collaboration between AT&T and UC Berkeley Telecommunications, significant enhancements to the AirBears wireless network reached completion with signals broadcasting from 3,200 access points over 158 buildings. From students, faculty, and staff, to visitors and food trucks, these enhancements benefit the entire campus community. January 16, 2014.
In spring 2014, campus will continue the transition to bCourses, Berkeley's new Learning Management System (LMS) powered by Canvas. Over the next two years, Educational Technology Services (ETS) will guide campus faculty and students in the adoption of bCourses culminating in the eventual retirement of bSpace in summer 2015. Students and instructors with bCourses can also access their courses in the newly released CalCentral portal. January 8, 2014.
Just in time for the holiday curtailment period, IST reduces rates for Storage associated with Enterprise Database Services by 36% effective December 1, 2013. Customers will see this change reflected on their January 2014 IST billing statements. December 19, 2013.
IST will upgrade the FootPrints ticketing system from version 10.0.2 to 11.6.0 on Saturday, January 4, 2014. There will be an extended outage, currently planned from 6:00 a.m. to 6:00 p.m. that day, since Footprints will be migrated to a new Virtual Machine (VM). December 16, 2013.
Many Information Technology facilities and services, as well as services offered by the Office of the CIO, will be closed or operating on modified schedules in late December and early January because of the semester break, University holidays, and campuswide energy curtailment. November 26, 2013.
Several UC Berkeley employees fell victim to an email phishing attack in October. As a result, their direct deposit information was changed and their email notifications were modified so they were not aware of the change. As a consequence one employee did not receive a paycheck on payday (although the University did ultimately recover the payment) and several employees received paper checks despite having been enrolled in direct deposit. November 21, 2013.