Information technology news for the UC Berkeley community.
Many Information Technology facilities and services, as well as services offered by the Office of the CIO, will be closed or operating on modified schedules in late December and early January because of the semester break, University holidays, and campuswide energy curtailment. November 26, 2013.
Several UC Berkeley employees fell victim to an email phishing attack in October. As a result, their direct deposit information was changed and their email notifications were modified so they were not aware of the change. As a consequence one employee did not receive a paycheck on payday (although the University did ultimately recover the payment) and several employees received paper checks despite having been enrolled in direct deposit. November 21, 2013.
In partnership with KPI Partners, IST's Enterprise Data Warehouse (EDW) team, and the Office of Planning & Analysis (OPA) received the prestigious 2013 Oracle Excellence Award for their work on the Cal Answers Student Curriculum Project. Cal Answers is an analytical tool allowing UC Berkeley to view centralized, integrated information from various campus systems. November 14, 2013.
The IST team has completed its root cause assessment of the IST specific Data Center issues resulting from the campuswide power outage on September 30, 2013. The analysis includes brief overview of the issue, root cause, and steps that have been taken to prevent this type of issue from reoccurring. November 6, 2013.
To stem a tide of security attacks, and in appreciation of October's National Cyber Security Awareness month, the Office of the CIO launched an anti-phishing campaign aimed at educating the campus about protecting CalNet passphrases. October 24, 2013.
Effective October 1, 2013, IST will begin passing along associated costs for International Mobile Terminated Charges (IMTC). The charges will primarily reflect call activity beginning in October, but could include charges up to 90 days in arrears. Customers will see these charges on their November 2013 billing statements. October 3, 2013.
As a result of the campuswide power outage that took place at approximately 4:30 p.m. on Monday, September 30, 2013, the campus data center located at Earl Warren Hall experienced service disruptions to several IT services. All systems were restored at 9:15 a.m. on October 1, 2013. October 3, 2013.
IST extends free video conferencing pilot program to October 31, 2013 for all UC Berkeley faculty, staff, and students! More background information about the service, called Blue Jeans, is available at http://ist.berkeley.edu/videoconferencing/bluejeans. September 18, 2013.
The update for the One Hierarchy DeptID and Org Node descriptions is now complete. This update impacted 762 DeptIDs and 243 Org Nodes (L2, L3, L4, L5 or L6) and resulted in changes to the description fields in BFS. If you are experiencing any issues associated with this description change update, please reach out to JR Schulden (email@example.com). September 17, 2013.
Campus websites hosted on Pantheon are currently unavailable from campus subnets and AirBears connections. The IST Drupal team is working with Pantheon and the UC Berkeley campus network services team to resolve the problem. Check the Systems Status page for the most recent updates and we will notify the campus community when the issue is resolved. September 16, 2013.