IT Architecture
Covers campus IT architecture. Audience includes IT planners, managers, and developers.
User-centered design in IT services: End-to-end user experience and conclusion
Final segment of a five-part series on user-centered design (UCD) in IT services. This piece focuses on the user experience, and offers several recommendations to learn more about user-centered design. September 18, 2008.
Integrating accessibility into PDF documents: Don't panic!
Overview of presentation by California Community Colleges' Web Accessibility Instructor Sean Keegan at recent joint Webnet/WebAccess meeting. Presentation focused on usability and accessibility issues of PDF, strategies for creation of accessible electronic documents, and appropriate use of software applications to ensure accessibility of web documents. June 18, 2008.
UC Berkeley identity management (IdM) business needs and technology approaches
This article discusses the campus business needs for identity management that the CalNet team is attempting to meet, and which they recently presented to the CalNet/Identity Management Steering Committee, the campuswide governance body for identity management March 10, 2008.
User-centered design in IT services: Case studies
Fourth in a series of articles about user-centered design, this article gives a summary of how user-centered design techniques were applied to three recent projects at UC Berkeley. February 28, 2008.
First steps to an enterprise data warehouse
Working toward the goal of becoming a true enterprise data warehouse, with broad and integrated sets of consistent, reliable, easily accessible, and secure data, the data warehouse is upgrading the Hyperion Business Intelligence toolset, redesigning the core data dimensions, and incorporating more key operational data sets. February 21, 2008.
Update from the Information Technology Architecture Committee (ITAC)
This article presents the status of ITAC's work in developing IT enterprise architecture roadmaps; core technology guidelines for the campus; and a process to review IT project proposals against the architecture roadmaps and core technology guidelines. February 14, 2008.
Research and advisory services from Burton Group
The Office of the CIO and the campus Information Technology Architecture Committee (ITAC) are pleased to announce the availability of three research and advisory services from Burton Group, an organization that provides in-depth, vendor-independent research and advisory services focused on enterprise IT infrastructure technologies: Application Platform Strategies, Collaboration and Content Strategies, and Identity and Privacy Strategies. These services are available to all UC Berkeley employees. January 24, 2008.
Proposed systemwide Policy on Accessibility in the Electronic Environment
The University of California has recently proposed a systemwide Policy on Accessibility in the Electronic Environment to formally acknowledge UC's commitment to accessibility for all students, faculty, staff, and members of the public. This new policy requires implementation of technical standards for website accessibility, and provides recommendations for resources and tools that are useful for making web content accessible. The draft policy is open to review; comments are due by October 26, 2007. October 5, 2007.
User-centered design for IT services: The usability toolbox, part 2
Third in a series of articles that discusses "user-centered design", a collection of powerful and easy-to-use techniques for improving the design of any IT product or service, including websites, web applications, and desktop programs. The techniques described can help you lower implementation, maintenance, and support costs while increasing user satisfaction. October 5, 2007.
The Information Technology Guidance Committee
The UC Information Technology Guidance Committee (ITGC) is a group of University executive management, faculty, librarians, and chief information officers that first met in April 2006 to engage in a UC-wide planning process to identify and recommend strategic directions to guide investments in information technology and the academic information environment. The work of this committee has resulted is a commitment to harness UC's "promise and power of ten" to create a new delivery model for IT services, one that shares common services while enabling local enhancement where needed, and avoids the redundancy of building multiple solutions for every problem September 27, 2007.
