Symantec security software now available to staff retirees

Allison Henry, IST–System and Network Security — Wed, 18 Nov 2009 00:00:00 -0800

The UC Berkeley Retirement Center and Information Services and Technology are pleased to announce that Symantec security software is now available for staff retirees subscribed to CalMail through the Retirement Center. Retirees can download the latest versions of Symantec and other useful software from Software Central.

Campus collections: New systems for education and outreach

Chris Hoffman, IST–Data Services — Tue, 17 Nov 2009 00:00:00 -0800

UC Berkeley is home to numerous world-class museums, visual resource collections, archives, and other collecting institutions. While campus museums have always placed a strong emphasis on the stewarding and safekeeping of these collections and on fostering collections-based research, increasingly their role in education and public service has grown. Recently, IST released two systems that highlight this trend: CineFiles (for the PFA Library and Film Study Center within the UC Berkeley Art Museum and Pacific Film Archive) and the Botanical Garden Plant Propagation Information web system (for the UC Botanical Garden).

Recharge rate change for DOCS hourly service

Terence Phuong, IST–Budgetary Planning & Financial Analysis — Wed, 04 Nov 2009 00:00:00 -0800

Effective November 1, 2009, the rate for hourly consulting and support services provided by IST–Departmental On-site Computing Services (DOCS) increased from $80 to $82. The monthly subscription rate for desktop support remains unchanged.

CalNet Terms of Service

Dedra Chamberlin, IST–Infrastructure Services — Tue, 03 Nov 2009 00:00:00 -0800

CalNet has established terms of service that relate to the CalNet test environment; login and logout standards for applications that use the Central Authentication Service (CAS); and a prohibition against proxied CalNet Authentication without an approved exception. The CalNet team asks campus departments to comply with these terms by June 30, 2010.

Campus Guidelines for Kiosk Workstations

Dedra Chamberlin, IST–Infrastructure Services — Tue, 27 Oct 2009 00:00:00 -0700

The Campus Guidelines for Kiosk Workstations are a limited set of basic guidelines departments should follow if they provide workstations that are available for use by the general public. The guidelines focus primarily on configuring kiosk machines to minimize the chance that users will inadvertently leave themselves logged in when they leave a public workstation, and educating kiosk users so that they don't inadvertently leave themselves logged in to a public workstation.

CollectionSpace webinars announced

Chris Hoffman, IST–Data Services — Tue, 20 Oct 2009 00:00:00 -0700

The CollectionSpace project is hosting three webinars to introduce people to CollectionSpace, the open-source, web-based software application for the description, management, and dissemination of museum collections information. Webinar participants will get an advanced look at CollectionSpace; meet the design and development teams; learn about the software's advanced architecture, functionality, and user experience; hear about the production schedule and deployment plans; and learn how to get involved with the project. Each webinar will conclude with a question-and-answer session.

Improving the IT experience for incoming students

Dedra Chamberlin, CalNet Team — Tue, 20 Oct 2009 00:00:00 -0700

In spring 2009, the CalNet team partnered closely with staff in Student Affairs–myBerkeleyApp and IST–Web Applications to implement a number of changes, such as reducing the wait time for creating CalNet IDs, to help improve the experience new students have when they first access electronic resources on campus.

Cal Student Store now offering computer repairs

April Roy, IST–Client Services — Tue, 13 Oct 2009 00:00:00 -0700

The Cal Student Store now offers an in-store computer and printer repair service for campus students, staff, faculty, and departments. A technician is available weekdays from 10:00 am to 2:00 pm and 3:00 pm to 6:00 pm. Departments can make arrangements for printer repairs to be done on-site at department locations by calling 1-800-672-2734.

New, lower rates for voicemail service

Gladys Oddoye, IST–Client Services — Mon, 05 Oct 2009 00:00:00 -0700

Campus voicemail service rates have been reduced by as much as 76 percent. The new rates are effective October 1, 2009, and apply to current voicemail service subscriptions as well as orders for new voicemail service.

CalMail switches to CalNet authentication September 30, 2009

CalMail Team — Tue, 29 Sep 2009 00:00:00 -0700

The CalMail team will begin transitioning CalMail's IMAP, POP, and SMTP access to CalNet authentication on Wednesday, September 30, 2009, at 9:00 am. The switchover of accounts to CalNet authentication will be staged over at least a one-week period (five business days) to handle the anticipated support load increase.

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