General IT Services and Support
Covers general services and support offered by IST, including CalMail, CalAgenda, DOCS, TSW, and software downloads.
IST rate change for Premise Wiring, Network Design and Project Management, and Data Network Engineering
IST announces changes in the recharge rates for services that support voice and data connection installations. The new rates went into effect January 1, 2009. March 11, 2009.
IST's new service offering: Windows ColdFusion Web Farm Service
IST's new Windows ColdFusion Web Farm Service is intended for campus customers who need a redundant, highly available, and secure environment for hosting their ColdFusion applications. The recharge fee for this service is $112 per application site per month. March 3, 2009.
2009-10 AT&T telephone directory
If you would like to change your department's information in the 2009–AT&T directory, or would like to order copies of the 2009–10 AT&T directory for your department, the deadline to do so is April 17, 2009. March 2, 2009.
DOCS Hardware Support ends on-site repair service
DOCS has concluded that the existing volume of repair requests cannot support an on-site technician provided by ComputerCare and is ending the pilot service first announced in November. Effective immediately, DOCS will receive hardware and facilitate repair with ComputerCare. January 23, 2009.
CalMail disk quota space increased to 1 GiB
IST is pleased to announce the immediate increase of default CalMail disk quota space from 250 MiB to 1 GiB for all current UC Berkeley faculty, staff, students, and affiliates. January 16, 2009.
Socrates and Arachne retirement update
Pine email service on Socrates will end January 31. Websites hosted on Socrates and Arachne are no longer publicly available, however, you may still access your files until January 31 in order to move your site. Socrates service has been extended until the end of February for those using the statistical and math packages. January 16, 2009.
End of IST modem service
As of Friday, December 19, 2008, with the termination of the SHIPS Service and the Low Cost Modem Service, IST no longer offers any modem services to the campus. December 22, 2008.
Hosting services on Socrates and Arachne ends December 19
Web-hosting services on Socrates and Arachne ends Friday, December 19, 2008. Websites on these servers will not be publicly available after this date. If you have not moved your site yet and are interested in an IST-hosted solution, please visit the Socrates and Arachne Technical Solutions page and review the steps to migrate to IST's pilot program hosted at Dreamhost. December 18, 2008.
DOCS Hardware Support year-end schedule
DOCS Hardware Support will be closed from December 15, 2008, until January 6, 2009. Drop-off service will resume at their new location, 2484 Shattuck Avenue, on January 7. On-site repair service will resume January 12. December 17, 2008.
iPhone AirBears app released
IST–TAS is pleased to announce the release of the iPhone AirBears utility, which allows secure access to the campus AirBears wireless network from an iPhone or iPod. Please use this application instead of the un-vetted EZ Wi-Fi for accessing AirBears. December 17, 2008.
